TennisPoint.com Help Desk

Captains - Team Players

  • How to add a co-captain or coach to my team

    It is pretty easy to add someone as a captain, co-captain, coach or even team manager. Here are the steps: log into your TennisPoint account Go to the "matches & teams" page in the top navigation click on "add/edit & invite players" link a. The add/edit players has a list of all your ...
  • How do I invite my team's players?

    We recommend using a button in the "add/edit & invite players" page... Here are the steps: Log into your TennisPoint account Go to the "matches & teams" page in the top navigation Click on the "add/edit & invite players" link On the right side of the page is a listing of all your ...
  • How do I update an email address for one of my players

    You can edit a player's main info (name, email, phone number) from the "add/edit & invite players" page. Here are the steps: Log into your TennisPoint account Go to the “matches & teams” page in the top navigation Click on the “add/edit & invite players” link (found about the team'...
  • How do I delete a team member/player?

    It is pretty easy to delete a player from the team. Here are the steps: Log into your TennisPoint account Go to the “matches & teams” page in the top navigation click on “add/edit & invite players” link (screen shot of this page below). a. The "add/edit & invite players" page ha...
  • Can I import my players directly from ALTA/USTA?

    Yes, it is possible to import in your player's names and we do "match" them with users in our database. The leagues (ALTA, USTA, NorCal) doesn't provide a user's email address though so you may need to do a quick copy/paste of the user's email address to officially add them to the team. What ...
  • Do we need to have TEAM Passwords for our players?

    Some other team management websites do use the concept of a "team username / password" and at TennisPoint we have always thought this is confusing and purely creates more problems. Say for instance if I was playing on 2 different active teams/leagues -- this could mean I have to bounce in betwee...
  • How can I upload an attachment to email to my team?

    Most captains will use the "email team" link on the "matches & teams" page which is a quick and easy way to send an email to the team. Granted if you want to add an attachment to the email, then you need to send that email in a different spot: In the top navigation, click on "Messages --&g...
  • League Team Players - How can I pay a player's team league fee?

    For this article, the assumption is the league and teams are fully managed in TennisPoint.com. Meaning the league (normally a "community tennis association" who operates the league) uses TennisPoint.com to manage everything from schedules, teams, captains, sign-ups and even league fees. If the ...
  • Send SMS Text messages through your TennisPoint Account on the website

    Sometimes email just is not fast enough when trying to communicate with your team... next best thing is SMS Text Messages. Match rained out or had a last minute change... SMS texts to the rescue! Even cooler though is your players can text you back and you get the responses!!! True 2-way commu...